Frequently Asked Questions

Questions

  • Its's Simple!
  • First, you should add the item into your cart and continue with checkout.
  • At checkout, enter the shipping address details
  • At the end, payment process starts. After you fill this information, click Submit button and finish ordering.
  • You will receive the order details over email and sms.

If you want to cancel your order, you should contact us as soon as possible.

Reach out to us on our customer support - WhatsApp at +917738672527 or Email at admin@altscents.com

We accept Visa and MasterCard payments on our website.

We also provide Cash on Delivery services in India. 

You should try again after some time.

 

If the payment is still not accepted, please verify your account balance. If everything is as it should, but you still can't make the payment, please contact us. 

We take 36 to 48 hours for order processing & shipping.

Delivery takes 5-7 working days.

Our products do not contain any animal-derived ingredients, and also do not contain beeswax or honey. Our products are never tested on animals.

Our fragrances are tested to ensure that they are 90 to 95% matching of the respective designer/niche fragrance.

Perfume is generally safe to apply on the skin, but it is important to use caution and follow proper application techniques to avoid any adverse reactions or skin irritation.

Perfumes are made with a mixture of essential oils, fragrance oils, alcohol, and other aromatic compounds. While most people can safely apply perfume to their skin without any issues, some individuals may experience sensitivity or allergies to certain fragrance ingredients.

To avoid any skin irritation or allergic reactions, it is important to follow these tips when applying perfume:

  1. Do a patch test: Before applying perfume to your skin, do a patch test on a small area of your skin. Apply a small amount of the perfume and wait 24 hours to see if you experience any redness, itching, or other skin irritation.
  2. Avoid sensitive areas: Avoid applying perfume to sensitive areas of the skin, such as the face, genital area, and any broken or irritated skin.
  3. Use in moderation: Perfume is designed to be used in moderation. A little goes a long way, so start with a small amount and apply more as needed.
  4. Store properly: Proper storage of perfume is also important. Store your perfume in a cool, dry place away from direct sunlight to avoid degradation and changes in scent.

Overall, perfume is safe to apply to the skin as long as you use caution and follow proper application techniques. If you experience any skin irritation or allergic reactions, stop using the perfume immediately and consult a healthcare professional if necessary.

Our perfumes are highly concentrated ~40% and that helps with the Lasting.

Lasting varies for different perfumes and it also depends on various other factors like body perspiration, heat, humidity, etc.  

Generally our customers get 6-8 hours of lasting easily on most perfumes and much higher on many.

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